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Resume

Joshua Smith

Expertise

Programming Languages

Proficient
  • JavaScript

  • PHP

  • CSS

  • HTML

Familiar
  • C++

  • Rust

Software

  • Microsoft Active Directory

  • Microsoft Group Policy

  • Cisco Unified Communications Manager

  • Cisco Unity Connection

  • Adobe Photoshop

  • Adobe Illustrator

  • Adobe Premiere Pro

  • Adobe InDesign

  • Atlassian Confluence

Other

  • Design

  • Writing

  • Customer Service

  • Video Production

  • Acting

Professional Experience

  • Founder

    Plinth Laboratories
    September 2013 Present
    • Configured and maintained virtual servers
    • Tutored programmers on HackHands and Codementor
    • Provided contract-based design and development services
    • Assisted the owner of GEI Professional Investigations with fire investigations
  • IT Support Specialist

    Clarks Summit University
    August 2016 September 2017
    • Provided Helpdesk support in-person and via email, phone, and live chat
    • Managed user accounts
    • Maintained campus infrastructure
    • Configured and deployed network infrastructure with the Cisco Unified Communications Manager and Cisco Unity Connection
    • Configured campus devices and users with Group Policy and Active Directory
    • Managed a Windows Deployment Services server
    • Managed the CSU Find an Answer and Knowledgebase
    • Produced technical and support documentation
    • Managed signage devices, developed software to power them, implemented a new signage infrastructure with Raspberry Pi devices and Concerto
    • Recruited, interviewed, and trained new employees

Volunteer Experience

References

  • David Bosket

    Director of IT, Professor
    Clarks Summit University
    +1 (570) 585-9218
    Email
  • Gordon Ivory

    Owner, Private Investigator
    GEI Professional Investigations
    +1 (607) 753-8838
  • Dave Coy

    Assistant Director
    Camp Bayouca
    +1 (607) 591-0204